FirstWatch® Real-Time Early Warning System


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Dashboards for Performance & Operational Reporting
FirstWatch Dashboards enable organizations to proactively monitor response times, user-defined compliance rates, key performance indicators (KPI’s), profitability, quality assurance, operational measures & business activities - in real-time - to mitigate threats before they emerge.

Situational Awareness & Data Intelligence
Enhancing Public Safety with real-time Situational Awareness Dashboards and detailed drill-downs into Public Safety data displayed on maps, charts and graphs for early recognition of suspicious activities, crime trends, arson patterns or other concerning activities near or around high-threat facilities, as well as potential terrorism related incidents.

Early Event Detection & Syndromic Surveillance
From potential pandemic disease outbreaks to bioterrorism, FirstWatch provides real-time situational awareness for Public Health Directors, Epidemiologists and other team members via interactive FirstWatch Dashboards. The secure, detailed data displays automatically created by monitoring Public Safety Call Center Data (9-1-1 calls to EMS, Fire & Police), which FirstWatch analyzes for potentially threatening health trends, patterns or geographic clusters of occurrences, as they develop.

FirstWatch in the News:

Public Health Surveillance: Using Emergency Medical Service Logs [and FirstWatch] U.S.- Mexico Land Border, El Paso, TX. To read CDC MMRW article online (click here). To download an abbreviated & highlighted version (click PDF).

Biosurveillance Technology: FirstWatch used to combat drug abuse in MA. To read more (click here).

Situational Awareness & Operational Performance: FirstWatch helps San Diego Fire Rescue (and other customers) everyday! To watch FDNN TV Clip (click here).

Best Practices: Crunching the Numbers: data collection and analysis [via FirstWatch] leads to increased efficiency & better patient care. To read more (click here).

Chosen by 90+ agencies across the US & Canada: FirstWatch is the recognized leader in real-time Dashboards, Data Analysis & Automated Alerting for Public Safety. We proudly welcome our newest customers:

Medic 911, Charlotte, NC
AMR – Alameda County, CA
AMR – Santa Clara County, CA
Valley Emergency Communications (VECC), UT
Arapahoe County E911 Authority, CO
MetCom 911, Arapahoe County, CO
Littleton Fire Rescue, Littleton, CO
Chesterfield County, VA
St. Charles County (SCCAD), MO

Click here to see all of our deployments

H1N1 & First Responders: FirstWatch helps monitor H1N1 Flu cases. To watch FDNN TV Clip (click here).

Swift, High-Tech Response: Keeping EMS on top of H1N1 Outbreak. To read more (click here) .

For More FirstWatch News: (click here) .