FirstWatch® Real-Time Early Warning System


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Dashboards for Performance & Operational Reporting
FirstWatch Dashboards enable organizations to proactively monitor response times, user-defined compliance rates, key performance indicators (KPI’s), profitability, quality assurance, operational measures & business activities - in real-time - to mitigate threats before they emerge.

Situational Awareness & Data Intelligence
Enhancing Public Safety with real-time Situational Awareness Dashboards and detailed drill-downs into Public Safety data displayed on maps, charts and graphs for early recognition of suspicious activities, crime trends, arson patterns or other concerning activities near or around high-threat facilities, as well as potential terrorism related incidents.

Early Event Detection & Syndromic Surveillance
From potential pandemic disease outbreaks to bioterrorism, FirstWatch provides real-time situational awareness for Public Health Directors, Epidemiologists and other team members via interactive FirstWatch Dashboards. The secure, detailed data displays automatically created by monitoring Public Safety Call Center Data (9-1-1 calls to EMS, Fire & Police), which FirstWatch analyzes for potentially threatening health trends, patterns or geographic clusters of occurrences, as they develop.

FirstWatch in the News:

CONGRATULATIONS to our fearless leader: Todd Stout! Todd was recognized as one of the Top 10 EMS Innovators for 2011 by JEMS magazine. To read the Top 10 EMS Innovators article please (click here) and to listen to online EMS Podcast interview with Todd (click here).

Crime in Real-Time: FirstWatch used to help Oceanside Police recover Olympic Gold Medal. To read Law Officer article (click here).

9-1-1 Centers Are Using Real-Time Data to Improve Performance. To read article in NAED Journal please (click here).

FirstWatch granted"Designation" pursuant to the Support Anti-terrorism by Fostering Effective Technologies Act of 2002, ("SAFETY Act") and Regulations to Support Anti-terrorism by Fostering Effective Technologies. FirstWatch is now listed as"Designated" Homeland Security Technology on the DHS Safety Act Website.

Chosen by agencies across US and Canada: for real-time Dashboards, Data Analysis & Automated Alerting for Public Safety. We proudly welcome our newest customers:

Community Care Ambulance, OH
City of Minneapolis ECC, MN
Hennepin County Med. Cntr EMS, MN
City of Red Deer Fire, Alberta, Canada
Rural/Metro – Denver, CO
Rural/Metro – Atlanta, GA
Rural/Metro – Pacifc & Bowers, CA
Rural/Metro – Cleveland, OH
City of Honolulu EMS, HI
Northwest Fire District, AZ
AMR - Napa County, CA
City of New Orleans, LA
Rural/Metro Santa Clara Co., CA
Alameda County EMS, CA
City of Oakland Fire Department, CA
UMDNJ EMS, Newark, NJ
Camden County ECC, NJ
AtlantiCare EMS, NJ
City of Boston EMS, MA
New Brunswick EMS, NB, Canada

Click here to see all of our deployments

Situational Awareness & Operational Performance: FirstWatch helps San Diego Fire Rescue! To watch FDNN TV Clip (click here).

Biosurveillance Technology: FirstWatch used to combat drug abuse in MA. To read more (click here).

Best Practices: Data collection and analysis [via FirstWatch] leads to increased efficiency & better patient care. To read more (click here).

H1N1 & First Responders: FirstWatch helps monitor H1N1 Flu cases. To watch FDNN TV Clip (click here).

For More FirstWatch News: (click here) .

Average Daily FirstWatch System Stats: 1 new customer record every 2 seconds, 40,000 per day, 15,000,000 annually and growing...