Webinars

CPSE – FirstWatch Webinar: Fire Operations and Accreditation Monitoring and Reporting

The FirstWatch Fire Operations Analytics/Accreditation Module (FOAM) provides you with accurate and verifiable data that produces consistent and creditable management information based upon the accreditation requirements of CFAI and from any combination of data sources that are required to report on the specific dimensions of importance to you.

Paramedic Chiefs of Canada – Burnout in EMS: An Evidence-Based Organizational Approach

The negative consequences of burnout in EMS stretch well-beyond the individual and can affect entire organizations as well as the patients served. Nevertheless, most traditional interventions aimed to reduce burnout focus on the individual and fail to address the underlying systematic causes. In this session, Dr. Remle Crowe reviews the latest research and presents organizational-level strategies to meaningfully reduce and prevent burnout at your EMS agency.

Pinnacle Webinar Series: Meaningful Improvement Using Data

Every EMS system has some “quality” function, yet very few have actually made anything better. During this interactive session, you’ll learn to use run charts and control charts, accurately analyze your performance data, and how to use it to make improvements that matter to your patients, your employees, and your organization.

NAEMSP® Year Long Quality Improvement and Safety Course

NAEMSP® is committed to developing and nurturing the next generation of clinical quality and patient safety leaders in the EMS community. NAEMSP®’s Quality and Safety year-long course provides EMS physicians and quality improvement leaders with the knowledge and skills necessary to lead quality improvement and patient safety initiatives in their region, system, or agency. Participants will develop an in-depth understanding of how to apply tools and strategies of quality improvement to their local needs to affect the care of patients....

At Issue with the Paramedic Chiefs of Canada – A panel discussion on the current state of the Paramedic Workforce

While not isolated to the healthcare profession, pressures from the Paramedic Workforce are trending as one of the biggest issues for Paramedic Services (EMS) across Canada. From a noticeable increase in retirements, resignations, burn-out, low graduation rates to the challenges of the NEXT Generation labor force, health and wellness and work-life balances, there are growing pressures on how to address the dynamic environment of recruitment and retention in the Paramedic Workforce.

Resilience Dialogues – February 11, 2022

These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.

Resilience Dialogues – January 14, 2022

These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.

Data Driven Decisions for Dispatch – the “Why” of Academy Analytics | January 11, 2022

The International Academies of Emergency Dispatch (IAED), Priority Dispatch, and FirstWatch—the teams behind the Academy Analytics program that makes it easy to track, view, and use emergency communications center data—give us an insightful look into the why of data-driven decision-making. From providing insights to what is and isn’t working, to accurately determining if an issue is tied to a person, policy, or protocol, you’ll learn how the right tools can provide actionable information that makes a difference.

Resilience Dialogues – November 12, 2021

These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.

Flipping OFF the Switch on HOT Emergency Medical Vehicle Responses! | July 7th

HOT (red light and siren) responses put EMS providers and the public at significant risk. Studies have demonstrated that the time saved during this mode of vehicle operation and that reducing HOT responses enhances safety of personnel, with little to no impact on patient outcomes. Some agencies have ‘dabbled’ with responding COLD (without lights and sirens) to some calls, but perhaps none as dramatic as Niagara Region EMS in Ontario, Canada – who successfully flipped their HOT responses to a...

Resilience Dialogues – July 9th, 2021

These dialogues are open forums to explore resilience, all the things that cause stress in our lives, relationships, and more. Please join us for these monthly interactive sessions where everyone, including family members, is welcome. They will be held the second Friday of the month at 9am Pacific Time.