Our friends Dave Williams Ph.D., and Brandon Bennett just published a wonderful article that everyone who uses data to make decisions should read.
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ICMA article delves into making real improvements within the opioid crisis, featuring our customer and friend Jon Kelley, Director of Operations, Communication, and IT for Trinity EMS, and FirstWatch Clinical Solutions Specialist, Sylvia Verdugo. Written by Audrey Fraizer, Managing Editor, Journal of Emergency Dispatch, International Academies of Emergency Dispatch.
EMS1 article: It’s been more than four decades since economist Jack Stout introduced the concept of system status management (SSM) to EMS. The idea that systems should use data to match supply to demand in an effort to meet response time goals transformed how some communities deployed EMS units.
The Wilco EMS PodSquad presents: In The Beginning There Was Mike, Then There Was EMS: The Mike Taigman Interview
Mentorship comes full circle for EMS leader Mike Taigman, with collaborations in quality improvement and advancing EMS in this EMS1 article.
EMS1 article by David Murphy and Mike Taigman. Riggs/SEMSA Ambulance, in Merced County, California, accomplished faster response times, penalty savings, and improved morale across EMTs, paramedics, and EMS leadership by making changes in policies, training, and practices.
JEMS article by Lane Kilpatrick, quality improvement manager for Community Ambulance in Georgia. FirstWatch automates the QA process and helps to provide immediate feedback to crews and focus on the things that matter to patients.
Fire/EMS agencies in the National Capital Region use FirstWatch to monitor hospitals across the region. With our help, they’ve created a Regional Hospital Dashboard that pulls CAD data from multiple counties and departments. By sharing data across jurisdictional lines, they have a much more accurate picture of just how busy local hospitals are. We’re proud to partner with these agencies and visionary leaders as they break down silos in order to serve their communities. The potential to connect data [...]
EMS1 article by Mike Taigman. In this article, Mike gives tips on how to captivate your audience by using easy-to-see visuals or following the rule of sevens, while avoiding pitfalls such as using a slide template or panel discussions, just to name a few.
EMS Agenda 2050 is the result of a collaborative and inclusive two-year effort to create a bold plan for the next several decades. The new Agenda for the Future envisions people-centered innovative possibilities to advance EMS systems and is now available to download here. FirstWatch supported the effort by lending out our own Mike Taigman to serve as the facilitator for this important project. Visit website here.
Listen to this podcast from EMS World, featuring FirstWatch Improvement Guide, Mike Taigman. In this episode Mike talks about using data to improve your system the importance of increasing joy on the job. Visit website here.
Check out this PoliceOne article “How biosurveillance turns opioids-related data into actionable intelligence” by By Rob Lawrence, P1 Contributor. See how a customer agency, in Richmond, Virginia, is utilizing the FirstWatch system and turning real-time activity data into actionable intelligence. Of note, the Richmond Ambulance Authority was the first commercial user of the FirstWatch system. Read the Full Article Here.
Check out this Government Technology article featuring technology industry leaders, including Todd Stout, speak about using tech to spot early warnings for disasters. Read the Full Article Here.