FirstWatch News

PSC – RQI Partners and FirstWatch Combine Resuscitation Quality Improvement Solution, Analytics and Data to Help Save More Lives

RQI Partners, a partnership between and service provider for the American Heart Association and Laerdal Medical, and FirstWatch, a technology company that uses improvement science to support public safety and healthcare organizations, launched today RQI®-T Analytics powered by FirstWatch. This new collaboration empowers emergency communication centers and 9-1-1 telecommunicators to optimize data to measure and improve T-CPR performance.

JEMS – Companies Combine Resuscitation Quality Improvement Solution, Analytics and Data to Save More Lives

RQI Partners, a partnership between and service provider for the American Heart Association and Laerdal Medical, and FirstWatch, a technology company that uses improvement science to support public safety and healthcare organizations, launched RQI®-T Analytics powered by FirstWatch. This new collaboration empowers emergency communication centers and 911 telecommunicators to optimize data to measure and improve T-CPR performance.

RQI Partners and FirstWatch combine resuscitation quality improvement solution, analytics and data to help save more lives

RQI Partners, a partnership between and service provider for the American Heart Association and Laerdal Medical, and FirstWatch, a technology company that uses improvement science to support public safety and healthcare organizations, launched today RQI®-T Analytics powered by FirstWatch. This new collaboration empowers emergency communication centers and 9-1-1 telecommunicators to optimize data to measure and improve T-CPR performance.

EMS World Podcast – Dispatch vs. Field Crews

EMS crews and those who dispatch them carry out two of the most high-intensity jobs around—it's only natural there will be moments of tension between the two. But small gestures, communication styles, and a sense of mutual respect go a long way toward keeping the working relationship as efficient and professional as possible. In this podcast Mike McCabe hosts Mike Taigman, Audrey Fraizer, and Jonathan Bassett, coauthors of the EMS World June 2021 cover story, "Partners in Stress."

EMS World – Partners in Stress

FirstWatch, the International Academies of Emergency Dispatch, and EMS World—set out to learn about the current state of dispatch and field crew relations. Authors: Mike Taigman, Audrey Fraizer, and Jonathan Bassett, MA, NREMT

JEMS – Jack Stout Archive Available at The National EMS Museum

The National EMS Museum will digitally transcribe and catalog the documents as part of its digital library and research archives—part of the virtual museum program created and maintained by volunteers. Many of the articles are already available in the museum’s online Jack Stout Archive. Additional material will be added in future months.

National EMS Museum – Coffee with Doc and Todd Stout

Dr. Richard Clinchy and Todd talk about Jack Stout, his impact on EMS systems and the academic research he conducted into how pre-hospital care is delivered, and hear about Todd's journey in EMS and what led him to form FirstWatch, one of the largest EMS tech companies in North America. To support the digitization of the Stout Collection at the National EMS Museum, please donate at emsmuseum.org/support

JEMS – EMS Agencies Combat Patient Offload Delays Due to COVID-19

JEMS article – While offload delays aren’t a new hurdle for EMS, they have become increasingly challenging as COVID-19 cases rise. Hospitals at full capacity have led to ambulances waiting longer—in some cases for several hours—to complete patient handoffs. These delays and subsequent diversions can have a negative impact on patient care and limit the availability of emergency resources. In response, some EMS systems are implementing new processes and technology to combat the extended wait times.

EMS1 – FirstWatch to host series of Conversations that Matter for leaders in EMS and public safety

EMS1 - On Thursday, October 1, FirstWatch is launching Conversations that Matter, a series of virtual roundtable discussions featuring leaders talking about some of the most important issues facing our professions. FirstWatch Improvement Guide Mike Taigman will facilitate, engaging the expert guest speakers and audience in dialogue to encourage information sharing and collaboration to help tackle tough problems.

JEMS – FirstWatch to Host Series of Conversations that Matter for Leaders in EMS and Public Safety

JEMS - On Thursday, October 1, FirstWatch is launching Conversations that Matter, a series of virtual roundtable discussions featuring leaders talking about some of the most important issues facing our professions. FirstWatch Improvement Guide Mike Taigman will facilitate, engaging the expert guest speakers and audience in dialogue to encourage information sharing and collaboration to help tackle tough problems.