In the Media

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New EMS1 Column Post by Mike Taigman – Visionaries define top 7 current health care challenges

Read the latest post in the new Paramedic Chief column via EMS1, “Better EMS Performance” led by our own Improvement Guide, Mike Taigman. In this new column, Mike and our FirstWatch team along with our customers and colleagues will share actionable strategies, concepts and ideas to make real improvements. This column draws from Learning Organizations, Systems Thinking, Six Sigma, Lean Thinking, the Institute for Healthcare Improvement and others you will not need to have a black belt to put these [...]

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Fond du Lac Fire Rescue using FirstWatch to Improve Response Times

Fond du Lac Fire Rescue, WI is using FirstWatch to see how quickly personnel and equipment are getting to calls. With goals being set and tracked, they’re expected to be met. Since launching the program, the Fond du Lac Fire Department has been able to meet between 90 and 100% of its goals. Watch the TV News Clip.

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EMS Data Can Help Stop the Opioid Epidemic

Former FirstWatch Medical Director Dr. Alex Garza and Boston EMS, Fire and Police Medical Director Dr. Sophia Dyer, joined forces in this month’s issue of JEMS to share the opportunity EMS has to help in the efforts to slow down the Opioid epidemic and perhaps prevent overdoses before they occur. Read the Article.

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Leveraging Civic Data to Improve Public Health and Emergency Managemet

FirstWatch is featured in a great article by Data-Smart City Solutions, an initiative by the Ash Center at Harvard Kennedy School, about the need for local authorities and decision makers to have real-time alert systems, rapid response surveillance, and mobile data collection and geolocation to improve the disease surveillance necessary to curb the spread of major viruses.Read the Article.

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How One EMS Agency in Nevada is Collecting, Analyzing Data

Clark County Fire Department leaders wanted to go beyond measuring response times and look more closely at patient care performance. But using their current software, reviewing performance was labor intensive and time consuming – they could look back at individual charts, or create spreadsheets about a particular indicator, but they couldn’t look at multiple aspects of all calls systematically. Clark County decided to use FirstPass, the tool that continually mines data in CADs and ePCRs, alerting managers to deviations [...]

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Fighting Fire with Data

FirstWatch customer Fire Chief Otto Drozd of Orange County Fire Rescue, FL and his team harness the power of data to make important measures available in real time, without significantly adding to their workload, to reach the highest level of performance possible. Read the Article.

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EMS Compass Measures Demonstrate EMS Value in the Healthcare Industry

The May JEMS EMS Compass Data Supplement features former FirstWatch Medical Director Dr. Alex Garza, MD, MPH, member of the EMS Compass Steering Committee, as he shares why today, with consumers demanding better care, it only makes sense that quality measures be used to improve patient care and demonstrate value to the community.Read the Article.

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Medic2Medic Podcast Features Todd Stout

FirstWatch President Todd Stout was recently interviewed by long-time industry friend Steven Cohen, the current EMS Chief at Cary Area EMS. In addition to working as an EMS Chief, Steven runs his own podcast, Medic2Medic. It was honor for Todd to be featured on the podcast as an individual who made an impact on Steven’s career, and to share with you folks some of those who made an impact on Todd’s career. Listen to the interview below! Listen to the Podcast.

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Advanced MIH-CP Tools Distill Data into Wisdom

FirstWatch President Todd Stout was interviewed by JEMS Magazine for their November supplement, Technology Innovations Driving MIH-CP. In his interview Todd discusses how real-time healthcare data systems can advance the MIH-CP practice. Read the Interview.

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EMS World Review on FirstPass Webinar

Great review in EMS World by Paramedic Mike Rubin on the webinar we hosted last Thursday featuring The Richmond Ambulance Authority. Rob Lawrence, COO and Tom Ludin, Director of QA/QI did a wonderful job sharing the in’s and out’s of their Total Quality Management program, and the role FirstPass plays. Read the Review.

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Total Quality Management: How Richmond Uses Technology to Enhance the QA/QI Process

The Richmond Ambulance Authority is featured in the July issue of JEMS magazine for their innovative approach to quality, continually measuring, analyzing and improving outcomes and processes across the entire organization. Richmond Ambulance Authority uses FirstPass® technology to enhance and automate its Total Quality Management system. FirstPass automatically puts each patient care record through a series of tests, comparing documentation and patient care to agency protocols—allowing them to provide near real-time feedback to crews. Read the Article.

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Drowning in Data, Thirsting for Knowledge

The benefits of real-time & near-real-time feedback As featured in the JEMS Data Supplement, FirstWatch Founder & President Todd Stout and John Tobin, alarm room captain for the Mesa Fire Department and lead educator with the University of Arizona’s EPIC project, discuss how taking advantage of real-time feedback from today’s modern monitor/defibrillators can improve provider and overall system performance. Read the Article.

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