In the Media

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Fond du Lac Fire Rescue using FirstWatch to Improve Response Times

Fond du Lac Fire Rescue, WI is using FirstWatch to see how quickly personnel and equipment are getting to calls. With goals being set and tracked, they’re expected to be met. Since launching the program, the Fond du Lac Fire Department has been able to meet between 90 and 100% of its goals. Watch the TV News Clip.

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Leveraging Civic Data to Improve Public Health and Emergency Managemet

FirstWatch is featured in a great article by Data-Smart City Solutions, an initiative by the Ash Center at Harvard Kennedy School, about the need for local authorities and decision makers to have real-time alert systems, rapid response surveillance, and mobile data collection and geolocation to improve the disease surveillance necessary to curb the spread of major viruses.Read the Article.

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How One EMS Agency in Nevada is Collecting, Analyzing Data

Clark County Fire Department leaders wanted to go beyond measuring response times and look more closely at patient care performance. But using their current software, reviewing performance was labor intensive and time consuming – they could look back at individual charts, or create spreadsheets about a particular indicator, but they couldn’t look at multiple aspects of all calls systematically. Clark County decided to use FirstPass, the tool that continually mines data in CADs and ePCRs, alerting managers to deviations [...]

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EMS Compass Measures Demonstrate EMS Value in the Healthcare Industry

The May JEMS EMS Compass Data Supplement features former FirstWatch Medical Director Dr. Alex Garza, MD, MPH, member of the EMS Compass Steering Committee, as he shares why today, with consumers demanding better care, it only makes sense that quality measures be used to improve patient care and demonstrate value to the community.Read the Article.

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Medic2Medic Podcast Features Todd Stout

FirstWatch President Todd Stout was recently interviewed by long-time industry friend Steven Cohen, the current EMS Chief at Cary Area EMS. In addition to working as an EMS Chief, Steven runs his own podcast, Medic2Medic. It was honor for Todd to be featured on the podcast as an individual who made an impact on Steven’s career, and to share with you folks some of those who made an impact on Todd’s career. Listen to the interview below! Listen to the Podcast.

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Total Quality Management: How Richmond Uses Technology to Enhance the QA/QI Process

The Richmond Ambulance Authority is featured in the July issue of JEMS magazine for their innovative approach to quality, continually measuring, analyzing and improving outcomes and processes across the entire organization. Richmond Ambulance Authority uses FirstPass® technology to enhance and automate its Total Quality Management system. FirstPass automatically puts each patient care record through a series of tests, comparing documentation and patient care to agency protocols—allowing them to provide near real-time feedback to crews. Read the Article.

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Drowning in Data, Thirsting for Knowledge

The benefits of real-time & near-real-time feedback As featured in the JEMS Data Supplement, FirstWatch Founder & President Todd Stout and John Tobin, alarm room captain for the Mesa Fire Department and lead educator with the University of Arizona’s EPIC project, discuss how taking advantage of real-time feedback from today’s modern monitor/defibrillators can improve provider and overall system performance. Read the Article.

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ISDS Webinar – EMS & Ebola

The 2014 Ebola epidemic is the largest in history, affecting multiple countries in West Africa and beyond. EMS providers have to be prepared to treat or transport suspected or known Ebola patients. Join FirstWatch President and long-time advocate for the value of EMS data for public health surveillance, Todd Stout and former Chief Medical Officer for the US Department of Homeland Security, Alex Garza, MD, MPH as they discuss how EMS services in the USA and Canada responded to [...]

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FirstWatch Mobile App Featured by JEMS

The Journal of Emergency Medicine Services (JEMS) recently featured our Mobile App for iOS and Android devices. With 24-7-365 access to your data, these Apps allows you to monitor in near real-time your public safety and public health performance, operational and clinical compliance data, all at your finger-tips.

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FirstWatch Mobile App 2014 EMS World Innovation Award Winner

Did you know that the FirstWatch mobile App for iOS and Android was chosen as one of EMS World’s top twenty Innovations of 2014? Out of a very competitive field of over 90 entries this year, our App was chosen to be recognized! Our mobile app is the first of its kind that allows EMS teams to monitor, analyze and display user-defined criteria from CAD, ePCR, ProQA, RMS or even Hospital ED data systems.

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FirstWatch Solutions Provide Actionable Information for Oceanside Police

Law enforcement agencies are faced with the significant challenge of making sense of mountains of crime data. FirstWatch, headquartered in Encinitas, Calif., helps the Oceanside Police Department by turning this raw data into valuable, actionable information available to their law enforcement teams and other authorized stakeholder groups in real time. Read article

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What is Data Good For?

Download PDF (EMS World, August Issue, 2013) Alexander Garza, MD, MPH, former FirstWatch medical director and homeland security advisor and Nick Nudell, systems integration manager, discuss the necessity of collecting and evaluating data in real time to improve the quality of patient care. They provide examples of how different agencies around the country are putting their data to use.

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