In the Media

How biosurveillance turns opioids-related data into actionable intelligence

PoliceOne article "How biosurveillance turns opioids-related data into actionable intelligence" by By Rob Lawrence, P1 Contributor. See how a customer agency, in Richmond, Virginia, is utilizing the FirstWatch system and turning real-time activity data into actionable intelligence. Of note, the Richmond Ambulance Authority was the first commercial user of the FirstWatch system.

New EMS1 Column Post by Mike Taigman – Universal precautions are not just to protect us

Read the latest post in the new Paramedic Chief column via EMS1, "Universal precautions are not just to protect us" written by our own Improvement Guide, Mike Taigman. This column focuses on practices that protect patients as well as health care workers, with some sound practical steps crews can implement immediately. Read the Latest Column Article Here. Access all Column Articles Here.

Reducing Opioid Overdose Deaths Within Communities – A Quality Improvement Perspective

Check out the new publication on the role of EMS in addressing the opioid epidemic. It includes an article by our Improvement Guide, Mike Taigman on using quality improvement principles in Deming's for lenses of Profound Knowledge to decrease deaths and improve recovery for people dealing with opioid addiction: Read the Full Article Here.

New EMS1 Column Post by Mike Taigman – Q&A: How can leaders identify and help EMS providers who need support?

Read the latest post in the new Paramedic Chief column via EMS1, "Better EMS Performance" led by our own Improvement Guide, Mike Taigman. In this new column, Mike and our FirstWatch team along with our customers and colleagues will share actionable strategies, concepts and ideas to make real improvements. This column draws from Learning Organizations, Systems Thinking, Six Sigma, Lean Thinking, the Institute for Healthcare Improvement and others you will not need to have a black belt to put these ideas...

A Model for Better Community Healthcare

​REMSA,​ ​the​ ​Regional​ ​Emergency​ ​Medical​ ​Services​ ​Authority​ ​based​ ​in​ ​northern Nevada,​ ​has​ ​released​ ​a​ ​new​ ​comprehensive​ ​White​ ​Paper​ ​that​ ​provides​ ​detailed​ ​information​ ​on its​ ​highly​ ​successful​ ​Community​ ​Health​ ​Programs.​ ​These​ ​nationally-acclaimed​ ​programs​ ​were launched​ ​in​ ​2012​ ​after​ ​REMSA​ ​received​ ​funding​ ​​ ​through​ ​a​ ​$9.1​ ​million​ ​Health​ ​Care​ ​Innovation Award​ ​grant​ ​from​ ​the​ ​Center​ ​for​ ​Medicare​ ​&​ ​Medicaid​ ​Innovation,​ ​part​ ​of​ ​the​ ​U.S.​ ​Department​ ​of Health​ ​and​ ​Human​ ​Services. The​ ​White​ ​Paper​ ​describes​ ​the​ ​planning,​ ​implementation​ ​and​ ​results​ ​of​ ​REMSA’s​ ​approach created​...

New EMS1 Column Post by Mike Taigman – Visionaries define top 7 current health care challenges

Read the latest post in the new Paramedic Chief column via EMS1, "Better EMS Performance" led by our own Improvement Guide, Mike Taigman. In this new column, Mike and our FirstWatch team along with our customers and colleagues will share actionable strategies, concepts and ideas to make real improvements. This column draws from Learning Organizations, Systems Thinking, Six Sigma, Lean Thinking, the Institute for Healthcare Improvement and others you will not need to have a black belt to put these ideas...

Fond du Lac Fire Rescue using FirstWatch to Improve Response Times

Fond du Lac Fire Rescue, WI is using FirstWatch to see how quickly personnel and equipment are getting to calls. With goals being set and tracked, they’re expected to be met. Since launching the program, the Fond du Lac Fire Department has been able to meet between 90 and 100% of its goals. Watch the TV News Clip.