Technical Support:

Routine support and FirstWatch consulting is available during our normal business hours — 8 a.m. to 5 p.m. (Pacific) Monday – Friday.

Please call our Support team at 760-658-9855, Option 2. If we’re helping other customers, please either leave a message, or e-mail us at support@firstwatch.net. Our team will receive your request and get back to you as soon as possible during our normal business hours.

Urgent Customer Support assistance is available 24 hours a day, 7 days a week.

If you have an urgent request that should not wait until we call you back during business hours, please call our Support team at 760-658-9855, Option 1. If we’re helping other customers, or it’s after our normal business hours, please leave a message. Our on-call staff will receive the message and get back to you as soon as possible.

Note: You can always contact your friendly Operations team member directly.