Routine support and FirstWatch consulting is available during our normal business hours — 8 a.m. to 5 p.m. (Pacific) Monday – Friday.
Please call our Support team at 760-658-9855, Option 2. If we’re helping other customers, please either leave a message, or e-mail us at firstname.lastname@example.org. Our team will receive your request and get back to you as soon as possible during our normal business hours.
Urgent Customer Support assistance is available 24 hours a day, 7 days a week.
If you have an urgent request that should not wait until we call you back during business hours, please call our Support team at 760-658-9855, Option 1. If we’re helping other customers, or it’s after our normal business hours, please leave a message. Our on-call staff will receive the message and get back to you as soon as possible.
Note: You can always contact your friendly Operations team member directly.
- John Selters – 760.658.9844
- Jim Veskerna – 760.658.9854
- Jon Baker – 760.658.9862
- Janet Baker – 760.658.9847
- Michael Burwell – 760.658.9857
- Yvonne Stringer – 760.658.9863
- Ryan Maloney – 760.658.9849
- Bernie Horak – 760.658.9860
- Darlene Aficial – 760.658.9869
- Katelyn Gilligan – 760.658.9850
- Daniel Brown – 760-658-9853
- Mike Thompson – 760-658-9828
- Jake Weaver – 760-658-9826
- Wayne Johnson – 619-726-6545