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June 22, 2023Read more...

Paramedic Chiefs of Canada – Burnout in EMS: An Evidence-Based Organizational Approach

The negative consequences of burnout in EMS stretch well-beyond the individual and can affect entire organizations as well as the patients served. Nevertheless, most traditional interventions aimed to reduce burnout focus on the individual and fail to address the underlying systematic causes. In this session, Dr. Remle Crowe reviews the latest research and presents organizational-level strategies to meaningfully reduce and prevent burnout at your EMS agency.

April 20, 2023Read more...

At Issue with the Paramedic Chiefs of Canada – A panel discussion on the current state of the Paramedic Workforce

While not isolated to the healthcare profession, pressures from the Paramedic Workforce are trending as one of the biggest issues for Paramedic Services (EMS) across Canada. From a noticeable increase in retirements, resignations, burn-out, low graduation rates to the challenges of the NEXT Generation labor force, health and wellness and work-life balances, there are growing pressures on how to address the dynamic environment of recruitment and retention in the Paramedic Workforce.

June 22, 2021Read more...

Flipping OFF the Switch on HOT Emergency Medical Vehicle Responses! | July 7th

HOT (red light and siren) responses put EMS providers and the public at significant risk. Studies have demonstrated that the time saved during this mode of vehicle operation and that reducing HOT responses enhances safety of personnel, with little to no impact on patient outcomes. Some agencies have ‘dabbled’ with responding COLD (without lights and sirens) to some calls, but perhaps none as dramatic as Niagara Region EMS in Ontario, Canada – who successfully flipped their HOT responses to a...

January 22, 2021Read more...

Paramedic Chiefs of Canada White Paper: Discussion on 10 Guiding Principles for Paramedicine in Canada | February 4th

In this session, we presented the results of research study that has led to the generation of 10 guiding principles for paramedicine in Canada to consider in structuring the profession’s transition and evolution. Collectively, these principles provide a national coordinated vision and guidance on how to proceed within paramedicine in Canada, while permitting enactment in ways that are sensitive to local and contextual variation.

January 7, 2021Read more...

Paramedic Chiefs of Canada – Revolutionizing EMS: New Models of Care to Address Changing Health Care Needs in the Age of COVID | January 21st

Across Canada, access to appropriate health care is an ongoing challenge, and pressures within our health care system – wait times, hospital overcrowding, patient backlog – have only been intensified by the COVID-19 pandemic. To address these challenges, integrated primary health care teams across the country are working to help patients receive the care they need in their homes and communities, where they are often happiest and healthiest.

November 9, 2020Read more...

Paramedic Chiefs of Canada – Developing a National Paramedic Workplace Violence Prevention Framework | December 3rd

The presentation provides an overview of research conducted from January to September, 2020. This study focused on frontline Paramedics and leaders across all Canadian provinces to determine what was working well in workplace violence prevention and how that might inform the development of a national WVPF and strategic issues agenda as a springboard for future research.

November 9, 2020Read more...

Paramedic Chiefs of Canada – Building Community Paramedicine into the Canadian Healthcare Landscape: An Economic Analysis of ‘Community Paramedicine at Clinic’ (CP@clinic) from the Paramedic Service Perspective | November 19th

In this presentation, Dr. Agarwal presented a recent economic analysis from the paramedic service perspective demonstrating the potential impact CP@clinic can have for paramedic services. The cost-benefit analysis was discussed in detail, and implications for paramedic services discussed.

November 9, 2020Read more...
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AIMHI Webinar – High-Performance/High-Value Metrics Deep Dive: Financial Outcome Measures | Recording and Handout

Knowing your High-Performance/High-Value financial metrics like cost and revenue per response, per unit hour, and per transport are crucial.  Further, changing payer mixes, payer policies and evolving service lines add to financial complexities.  This webinar will focus on the development, tracking, and evaluation of the key financial performance metrics that will prepare you for the dynamic changes occurring in the EMS industry.

October 29, 2020Read more...

Paramedic Chiefs of Canada – Leadership Strategies for Creating Low Stress High Resilience Organizations | October 29th | Recording and Handout

Providing EMS can be inherently stressful. Unfortunately, there are a lot of accidental, unnecessary, artificially created sources of stress that make the experience of working in EMS harder than it needs to be.  In this session, we will explore (and shred) many traditional management practices that cause stress with little or no organizational benefit.

September 24, 2020Read more...

Paramedic Chiefs of Canada – 16th COVID-19 Webinar – The Epicenter: Contemplations on EMS Crisis Standards of Care – September 24th | Recording and Handout

New York City was the epicenter for COVID-19 during March and April 2020.  Amid the overwhelming case load and mortality associated with COVID burdening our health system leaders and frontline providers in EMS were forced to make life and death decisions, often with too little time and too little information.  Dr. Redlener discussed the challenges faced and how we can be better prepared should we face another pandemic surge.

August 21, 2020Read more...

Paramedic Chiefs of Canada – 15th COVID-19 Webinar – EMS Performance in Times of COVID-19: Montreal’s Experience – August 20th | Recording and Handout

Montreal was one of the regions hardest hit by the COVID-19 pandemic in Canada. As the situation progressed, Urgences-santé had to adapt and innovate in order to face this new reality. With the shut down of several links in the prehospital survival chain, the paramedics were left alone to face this invisible enemy.