Please feel free to contact us by phone, fax or e-mail with any inquiries, concerns or suggestions regarding our real-time public safety and health tools. If you are a customer seeking assistance, please contact customer support directly.

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Corporate Office

  • Address: 1930 Palomar Point Way, Suite 101, Carlsbad, CA 92008, USA
  • Phone: 760.943.9123
  • Fax: 760.942.8329
  • Email:

Business Hours

  • Monday - Friday 8am to 5pm PT
  • Saturday & Sunday - Closed

Customer Support

Routine support and FirstWatch consulting is available during our normal business hours. Urgent Customer Support assistance is available 24 hours a day, 7 days a week.