A Model for Better Community Healthcare
REMSA, the Regional Emergency Medical Services Authority based in northern Nevada, has released a new comprehensive White Paper that provides detailed information on its highly successful Community Health Programs. These nationally-acclaimed programs were launched in 2012 after REMSA received funding through a $9.1 million Health Care Innovation Award grant from the Center for Medicare & Medicaid Innovation, part of the U.S. Department of Health and Human Services.
The White Paper describes the planning, implementation and results of REMSA’s approach created via the grant to achieve the goals of the Institute for Healthcare Improvement’s Triple Aim: improving the quality and experience of care, improving the health of populations and reducing the per capita cost of healthcare. The programs effectively targeted underserved populations in the region, reported high levels of patient satisfaction, created new levels of partnerships with other entities in the region and achieved an 84 percent return on investment (ROI).
FirstWatch is proud to be one of REMSA’s three key technology partners: FirstWatch, for performance measurement and program outcomes, Zoll, a patient-centered community paramedic electronic medical record and Priority Solutions, for evidence-based protocols for nurse triage of low acuity calls.
The White Paper was made available at the EMS World Expo on October 16 and can be downloaded here.
A recording of the November 1 webinar on the white paper hosted by EMS1, featuring Brenda Staffan, COO of REMSA, and previous director of the Community Health Programs at the time of their creation at REMSA can be viewed here.